Epsy Journal feature
Mood and emotions tracking for living better with epilepsy
When
March - July 2023
Team
Senior Product Designer (me)
iOS and Android developers
Product manager
Customer success manager
Design team colleagues (reviews, critiques)
Challenge
Epsy is primarily used by people suffering from epilepsy to track seizures and medication. Users have told us before that they wanted to understand the wider picture of their condition, e.g. moods, feelings, activities that affect them daily. This also creates a positive reason for users to come back to Epsy more frequently. The existing “life events” flow was not working well, so I set out to redesign it completely.
Analysed the old flow for logging life events.
2. Discovery
I started off by gathering key user feedback related to this feature.
After analysing past user interviews and survey results, I suggested a high level experience framework.
Mapped out a high level wireframes flow in Miro and reviewed with Head of product, design team and devs. I also conducted a competitive review of mood logging apps to gather inspiration, especially around iconography, colour and feeds.
3. Design iterations
I created initial designs for the Journal flows, integrating them with the new logging flows framework (shown in this project).
4. User testing
In order to validate my assumptions that single page logging offers a better experience and gather feedback on the new Journal designs, I ran unmoderated testing using the Maze research platform.
Results:
Both flows were rated 3.9 but the single page flow took 65s to complete vs 100s for multi-page.
Got positive feedback on the single page logging model:
“Easy to see/navigate. Nice design!”
“I love this! I wish we could toggle between classic view or the 2.0 view!” ,
“Much easier than current version “
5. UI crafting
I worked through multiple iterations of mood icons to arrive at something that was recognisable on both platforms and in line with the Epsy brand. I used the Midjourney AI platform to get initial inspiration for the mood faces.
Eventually I arrived at final designs for the first version of the feature, handed over the spec and added new components to the design system. I envolved developers at various stages to review work in progress, get feedback and then QA-ed the builds to help improve quality of delivery.
6. Impact
The feature got released in late July and we’ve seen a 76% improvement in the number of Journal logs compared to the life events logged (which was the previous version of the flow).
Interestingly, notes is the most used feature within this flow. This supports the desire users expressed before for more flexible ways to record notes. Currently it’s only limited to text input, but we’re planning to add voice / picture / video input methods, custom tags and search features.
